Terms.

Every project starts with a fixed quote based on an agreed scope. That number holds unless the scope changes. If you ask for work beyond what we agreed, I’ll quote the addition before doing it, never after.

Projects are typically billed in two parts: a deposit to begin and the balance at launch. Larger builds may be split into milestones. Care plans and hosting are billed on their stated monthly or annual cycle.

Payment plans are available on Business builds and up; Starter stays pay-as-you-go. A plan is interest-free: the total is split into equal monthly payments and never costs more than paying all at once. You pay a deposit on signing, then equal monthly payments on an agreed schedule. Until the project is paid in full, the site stays hosted on my infrastructure and ownership does not transfer, so the design and content become yours only once the final payment clears. If a payment is missed, I’ll reach out to sort it. If payments stop, I may pause the live site after notice until the balance is brought current, and a site that is not paid in full cannot be transferred or taken elsewhere. None of this is a gotcha; it simply keeps a finished site from walking out the door unpaid.

The deposit books your project into my calendar and covers the work I start right away, so it is non-refundable once we begin. If you decide to stop partway, I bill for the work completed to that point and we part on good terms; anything you paid beyond that is returned to you. If I ever have to step away from a project I cannot finish, I refund whatever you paid for work not yet done. Recurring hosting and care plans can be cancelled anytime and simply stop at the end of the period you have paid for, with no cancellation fee and no refund for a period already paid.

I give real timelines and work hard to hit them. Delays caused by waiting on content, feedback, or approvals from your side move the finish date accordingly. I’ll always tell you the truth about what a date requires.

You’re responsible for having the rights to the text, images, and logos you provide. I’ll flag anything that looks like a problem, but the final responsibility for your content is yours.

Once your site is live, it is yours to run, and you are responsible for keeping it legal. That means the content stays truthful, you hold the rights to everything on it, and it follows the laws that apply to your business, including privacy, accessibility, and advertising rules. Please do not use anything I build for spam, fraud, or anything unlawful. If a real legal question comes up, talk to an attorney. I build websites, I do not give legal advice.

When your project is paid in full, the design and content are yours. Moving the site to another host or provider later is a one-time transfer fee and a handshake. A "Site by obx.click" credit remains in the footer while the site runs on my design, removable permanently for a one-time fee. The finished site is yours; the reusable tools I used to build it stay mine, which is covered just below.

Your finished site, its look, and its custom content are yours once you have paid in full. The reusable building blocks behind it stay mine: my code, my components, and the general techniques built over 25 years. You get a complete, working site and the right to use everything on it, while I keep the toolbox I used to build it so I can keep building for the next Outer Banks business. Nothing here stops you from hosting, editing, or moving your own site.

Year one of hosting is included with a new build. After that, hosting renews at the stated annual rate or rolls into a care plan. Heavier sites may require an upgraded hosting tier, quoted with your project. You’ll always get a heads-up before renewal. You can cancel hosting or a care plan at any time with no cancellation fee; cancellation applies going forward and does not refund a period already paid.

Your site runs on tools I trust but do not own: hosting from Vercel, email delivery from Resend, and any integrations we add at your request, like booking, e-commerce, analytics, or card payments for a plan. These are provided as they come, and each has its own terms and uptime that sit outside my control. I pick dependable providers and keep the list short, but I cannot promise a third party will never change its pricing, features, or availability. If one ever lets us down, I will help you move to a solid alternative.

I build fast, clean, well-structured sites that give you a real shot at ranking and winning customers, and I will always tell you honestly what good SEO can and cannot do. What I cannot do is promise a specific Google position, a set amount of traffic, or a number of leads or sales. Those depend on your market, your competition, and how Google works, none of which I control. A care plan with SEO upkeep improves your odds over time. It is not a guarantee of a ranking.

I stand behind my work and I fix my mistakes. What I cannot do is take on unlimited risk for a small project. So if something goes wrong that is genuinely my fault, my total responsibility is limited to refunding what you paid me for the work involved. I am not liable for indirect losses like lost profits, lost bookings, lost data, or downtime caused by a third party. This is normal for a one-person studio, and nothing here limits liability that the law does not allow me to limit.

Anything you share with me while we work together, like plans, pricing, logins, and drafts, stays between us. I do not sell it, share it, or use it for anything but building your project. It runs both ways, so please keep any private details about how I work to yourself. Once your site is live, I may show it in my portfolio and mention that I built it, unless you would rather I did not.

obx.click is a brand of DotClick LLC. These terms, and any work we do together, are governed by the laws of the State of South Carolina, where the studio operates, no matter where you or your business happen to be located.

If something goes sideways, email me first. Almost everything gets solved with a direct, honest conversation, and that is always my preference. If we truly cannot work it out, we will try mediation before anyone heads to court. Any formal dispute would be handled in South Carolina, under South Carolina law. Honestly, I would much rather keep it simple and just make things right.

I may update these terms as the business grows, for example when I turn on online payments or add a new service. The version posted here is the current one, with the date at the top. Changes apply going forward, not backward: the terms in effect when you signed your quote are the ones that govern your project. If I ever make a change that really matters to an active client, I will tell you directly, not bury it.